About this opportunity
IFS is recruiting a Customer Adoption Consultant in Staines-upon-Thames for IFS.ai Logistics. Support customer onboarding, coordinate plans and working meetings, deliver training and track progress towards adoption milestones. Maintain accurate account records, analyse customer usage and feedback, flag risks and contribute improvements to onboarding practices. The employer seeks approximately two or more years of relevant B2B SaaS, implementation, consulting, customer success or coordination experience. Strong communication, organisation, Excel capability and comfort working with customer evidence are important. Logistics or supply chain experience and exposure to analytics or software training are useful. Employer reference: REF10651Z. Advert published or refreshed November 3, 2026. This is a separate vacancy from the US position.