About this opportunity
IFS is recruiting a Customer Adoption Consultant in Itasca to help customers use and gain value from IFS.ai Logistics. Coordinate onboarding plans, customer meetings, training, action tracking and operational inputs. Monitor usage and customer health, document outcomes, identify adoption risks and pass structured feedback to product and engineering teams. The employer seeks approximately two or more years of relevant experience in B2B SaaS, customer success, implementation, consulting or project coordination. Strong organisation, communication, Excel skills and confidence using customer data are important. Logistics, supply chain, BI or software training experience is useful. Employer reference: REF10652O. Advert published or refreshed November 3, 2026. This is a separate vacancy from the UK position.